Terms of Service

Please read these Terms of Service ("Terms," "Terms of Service," or "Agreement") carefully before using the website located at seasons-pizzas.world (the "Website") or any services offered by Seasons Pizza ("Company," "we," "us," or "our"). These Terms govern your access to and use of our Website, products, and services.

1. Acceptance of Terms

By accessing or using our Website, placing an order, creating an account, or otherwise engaging with any of our services, you ("User," "Customer," or "you") agree to be legally bound by these Terms of Service, including all policies incorporated herein by reference, such as our Privacy Policy. If you do not agree to these Terms in their entirety, you must immediately discontinue use of this Website and our services.

These Terms constitute a legally binding agreement between you and Seasons Pizza, a food service business operating in the United States. Your continued use of the Website following the posting of any changes to these Terms shall constitute your acceptance of those changes.

You represent and warrant that:

• You are at least eighteen (18) years of age or the age of legal majority in your jurisdiction;
• You have the legal authority and capacity to enter into this Agreement;
• You will use our services only for lawful purposes and in accordance with these Terms;
• All information you provide to us is accurate, current, and complete.

If you are using our Website on behalf of a business, organization, or other legal entity, you represent that you have the authority to bind that entity to these Terms, and "you" shall refer to both you individually and that entity.

2. Description of Services

Seasons Pizza is a food service company that provides customers with freshly prepared pizza and related food products. Our services include, but are not limited to:

• Online Ordering: Customers may browse our menu and place food orders through the Website for pickup or delivery, where available.
• Menu and Product Information: We provide detailed information about our food offerings, including ingredients, pricing, and preparation methods.
• Customer Account Management: Users may create and manage personal accounts to streamline the ordering process and track order history.
• Promotions and Loyalty Programs: From time to time, we may offer promotional discounts, coupons, or loyalty rewards subject to their own terms and conditions.
• Customer Support: We provide assistance through our contact channels for inquiries, complaints, and order issues.
• Catering and Special Orders: We may offer catering services for events or large group orders, subject to availability and additional terms.

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with or without notice, and without liability to you. Menu items, pricing, availability, and service areas are subject to change at our sole discretion. Not all services may be available in all locations or at all times.

All food products are subject to availability and may vary by location. We make every effort to accurately represent our products on the Website; however, actual products may differ slightly in appearance due to the handcrafted nature of our food preparation.

3. User Accounts and Registration

To access certain features of our Website, including placing orders, you may be required to create a user account. When creating an account, you agree to:

• Provide accurate, truthful, current, and complete information as prompted by the registration form;
• Maintain and promptly update your account information to keep it accurate and complete;
• Maintain the security and confidentiality of your login credentials, including your password;
• Accept responsibility for all activities that occur under your account;
• Notify us immediately at [email protected] of any unauthorized use of your account or any other breach of security.

We reserve the right to suspend or terminate your account at our sole discretion if we determine that you have violated these Terms, provided false information, or engaged in any activity that we deem harmful to our business, other users, or third parties. You may not create multiple accounts for fraudulent purposes or to circumvent any restrictions or bans imposed on a prior account.

4. User Obligations and Prohibited Activities

By using our Website and services, you agree to comply with all applicable federal, state, and local laws and regulations. You further agree to use our services solely for lawful, personal, and non-commercial purposes unless expressly authorized by us in writing.

4.1 General User Obligations

You agree to:

• Use the Website only for its intended purpose of browsing, ordering, and accessing food-related services;
• Provide accurate delivery and contact information when placing orders;
• Pay for all orders you place in full and in a timely manner;
• Treat our employees, delivery personnel, and other users with courtesy and respect;
• Comply with all applicable laws, regulations, and ordinances.

4.2 Prohibited Activities

You agree that you will NOT:

• Use the Website in any manner that could damage, disable, overburden, or impair the Website or interfere with any other party's use of the Website;
• Attempt to gain unauthorized access to any portion of the Website, other user accounts, or any computer systems or networks connected to the Website;
• Use any robot, spider, scraper, or other automated means to access the Website for any purpose without our express written permission;
• Transmit any unsolicited or unauthorized advertising or promotional material, spam, junk mail, chain letters, or any other form of solicitation;
• Engage in fraudulent activity, including placing false orders, submitting fraudulent payment information, or making false claims about orders or deliveries;
• Impersonate any person or entity, including any employee or representative of Seasons Pizza;
• Upload, transmit, or distribute any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable;
• Violate any applicable local, state, national, or international law or regulation;
• Engage in any conduct that restricts or inhibits any other person from using or enjoying the Website or services;
• Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of any software used in connection with the Website;
• Use our Website or services in any way that violates the rights of any third party, including intellectual property rights, privacy rights, or contractual rights;
• Collect or harvest personal information about other users without their consent;
• Use our services to engage in any unlawful discrimination or to violate any anti-discrimination laws.

Violation of any of the above prohibitions may result in immediate termination of your access to our services, legal action, and/or reporting to relevant law enforcement authorities. We reserve the right to investigate any suspected violations and to take appropriate legal action.

5. Ordering, Payment, and Pricing

5.1 Order Placement and Acceptance

When you place an order through our Website, you are making an offer to purchase the selected products. An order confirmation sent to your email address does not constitute our acceptance of your order. We reserve the right to accept or decline any order at our discretion, including due to unavailability of products, errors in pricing or product descriptions, suspected fraud, or inability to process payment.

5.2 Pricing

All prices listed on our Website are in United States Dollars (USD) and are subject to change without prior notice. Prices displayed at the time of your order placement will apply to that order, subject to any applicable taxes, delivery fees, or service charges, which will be disclosed to you before you complete your purchase.

In the event of a pricing error on our Website, we reserve the right to cancel any orders placed at the incorrect price, even after an order confirmation has been issued. We will notify you promptly if this situation occurs and provide a full refund for any payments made.

5.3 Payment Terms

Payment for all orders must be made at the time of purchase using one of the accepted payment methods displayed on our Website, which may include major credit cards, debit cards, and other electronic payment methods. By providing payment information, you represent and warrant that you are authorized to use the designated payment method and authorize us to charge the full amount of your order to that payment method.

We use industry-standard encryption and security measures to protect your payment information. However, we are not responsible for any unauthorized access to your payment information that results from circumstances beyond our reasonable control.

5.4 Refunds and Cancellations

Due to the perishable nature of food products, all sales are generally final once an order has been confirmed and preparation has begun. If you experience a problem with your order, such as receiving incorrect items or experiencing a quality issue, please contact us immediately at [email protected]. We will review each situation on a case-by-case basis and, at our discretion, may offer a refund, replacement, or credit toward a future order.

5.5 Taxes

You are responsible for paying all applicable sales taxes, use taxes, and any other governmental charges or fees imposed on your purchase. Applicable taxes will be calculated and displayed at checkout based on your delivery or pickup location in accordance with applicable state and local tax laws.

6. Intellectual Property Rights

All content on the Website, including but not limited to text, graphics, logos, images, photographs, video clips, digital downloads, data compilations, software, trademarks, service marks, trade names, and the overall appearance and design ("look and feel") of the Website (collectively, "Content"), is the exclusive property of Seasons Pizza or its licensors and is protected by United States and international copyright, trademark, trade dress, patent, and other intellectual property laws.

The Seasons Pizza name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Seasons Pizza. You may not use such marks without the prior written permission of Seasons Pizza. All other names, logos, product and service names, designs, and slogans on this Website are the trademarks of their respective owners.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Website and its Content solely for your personal, non-commercial use in connection with placing orders and accessing our services. This license does not include:

• Any resale or commercial use of the Website or its Content;
• Any collection and use of any product listings, descriptions, or prices;
• Any derivative use of the Website or its Content;
• Any downloading or copying of account information for the benefit of another merchant;
• Any use of data mining, robots, or similar data gathering and extraction tools.

Unauthorized use of the Content may violate copyright, trademark, and other applicable laws and could result in criminal or civil penalties. Any rights not expressly granted herein are reserved by Seasons Pizza.

If you believe that any content on our Website infringes your intellectual property rights, please contact us at [email protected] with a detailed description of the alleged infringement in accordance with the Digital Millennium Copyright Act (DMCA).

7. Disclaimer of Warranties

THE WEBSITE AND ALL SERVICES, CONTENT, PRODUCTS, AND INFORMATION AVAILABLE THROUGH THE WEBSITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, SEASONS PIZZA EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT;
• WARRANTIES THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS;
• WARRANTIES REGARDING THE ACCURACY, RELIABILITY, TIMELINESS, OR COMPLETENESS OF ANY CONTENT OR INFORMATION ON THE WEBSITE;
• WARRANTIES THAT DEFECTS WILL BE CORRECTED OR THAT THE WEBSITE OR ITS SERVER ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

We do not warrant or make any representations regarding the use or the results of the use of the materials on our Website in terms of their correctness, accuracy, reliability, or otherwise. Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you.

Food Allergy Disclaimer: Our food products may contain or come into contact with allergens including, but not limited to, wheat, gluten, dairy, eggs, nuts, soy, and other common allergens. While we make every effort to provide accurate ingredient information, we cannot guarantee that our products are free from allergens due to potential cross-contamination during preparation. If you have a food allergy or dietary restriction, please contact us before placing an order. We are not liable for any allergic reactions resulting from consumption of our products.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE FEDERAL AND STATE LAW, INCLUDING THE LAWS OF THE UNITED STATES, IN NO EVENT SHALL SEASONS PIZZA, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO:

• Loss of profits, revenue, data, goodwill, or other intangible losses;
• Damages resulting from your access to or use of, or inability to access or use, the Website or services;
• Damages resulting from any conduct or content of any third party on the Website;
• Damages resulting from unauthorized access, use, or alteration of your transmissions or content;
• Damages related to any food product consumed, whether due to allergic reactions, illness, or dissatisfaction;
• Any other damages arising out of or in connection with these Terms or the services provided.

WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT SEASONS PIZZA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE USE OF OUR SERVICES EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT PAID BY YOU TO SEASONS PIZZA IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED UNITED STATES DOLLARS ($100.00).

THE LIMITATIONS OF THIS SECTION SHALL APPLY TO ANY THEORY OF LIABILITY AND EVEN IF SEASONS PIZZA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU, AND YOU MAY ALSO HAVE OTHER LEGAL RIGHTS THAT VARY FROM JURISDICTION TO JURISDICTION.

9. Indemnification

You agree to defend, indemnify, and hold harmless Seasons Pizza, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns (collectively, the "Indemnified Parties") from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms of Service;
• Your use of the Website or services in any manner not expressly authorized by these Terms;
• Your violation of any applicable law, regulation, or ordinance;
• Your violation of any third-party rights, including intellectual property rights, privacy rights, or contractual rights;
• Any content you submit, post, or transmit through the Website;
• Your negligence, willful misconduct, or fraudulent activity;
• Any dispute between you and any third party related to your use of our services.

We reserve the right, at our expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with us in asserting any available defenses. This indemnification obligation will survive the termination of your account and these Terms.

10. Governing Law and Jurisdiction

These Terms of Service and any dispute or claim arising out of or in connection with them, their subject matter, or their formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the United States and the applicable laws of the state in which Seasons Pizza operates, without giving effect to any choice or conflict of law provision or rule.

Any legal suit, action, or proceeding arising out of, or related to, these Terms or the Website shall be instituted exclusively in the federal courts of the United States or the courts of the applicable state, as determined by Seasons Pizza's primary place of business. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

Our services are operated from within the United States. We make no representation that the Website or services are appropriate for use in other locations. Those who access the Website from outside the United States do so on their own initiative and are responsible for compliance with applicable local laws.

This Agreement shall be construed in accordance with the Federal Arbitration Act, applicable federal law, and the laws of the United States, consistent with the Federal Trade Commission Act (FTC Act) and other applicable consumer protection laws.

11. Dispute Resolution and Arbitration

11.1 Informal Resolution

Before initiating any formal legal proceeding, you agree to first attempt to resolve any dispute informally by contacting us at [email protected]. We will attempt to resolve the dispute informally by contacting you via email within thirty (30) days. If a dispute is not resolved within sixty (60) days of submission, either party may proceed to formal dispute resolution as set forth below.

11.2 Binding Arbitration

EXCEPT FOR DISPUTES THAT QUALIFY FOR SMALL CLAIMS COURT, ALL DISPUTES ARISING OUT OF OR RELATED TO THESE TERMS OR ANY ASPECT OF THE RELATIONSHIP BETWEEN YOU AND SEASONS PIZZA SHALL BE RESOLVED THROUGH FINAL AND BINDING ARBITRATION BEFORE A NEUTRAL ARBITRATOR INSTEAD OF IN A COURT BY A JUDGE OR JURY. You agree that you and Seasons Pizza are each waiving the right to trial by jury.

Arbitration shall be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules then in effect. The arbitration shall be conducted in English. The arbitrator's award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

11.3 Class Action Waiver

YOU AND SEASONS PIZZA AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION. Unless both you and Seasons Pizza agree otherwise, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding.

11.4 Exceptions to Arbitration

Either party may seek emergency equitable relief in a court of competent jurisdiction to maintain the status quo pending arbitration. A request for interim measures shall not be deemed a waiver of the right to arbitrate. Additionally, claims of defamation, violation of the Computer Fraud and Abuse Act, and infringement or misappropriation of the other party's intellectual property rights shall not be subject to mandatory arbitration under this section.

12. Term and Termination

These Terms shall remain in full force and effect while you use the Website or maintain an account with us. We may, in our sole discretion, terminate or suspend your access to all or part of the Website and services, with or without notice, for any reason, including without limitation:

• Breach of these Terms or any incorporated policy;
• Engaging in fraudulent, abusive, or illegal activity;
• Requests by law enforcement or government agencies;
• Extended periods of account inactivity;
• Discontinuation of our services or significant modification to our services;
• Technical or security issues or problems.

You may terminate your account at any time by contacting us at [email protected] and requesting account deletion. Please note that termination of your account does not relieve you of any obligations or liabilities incurred prior to termination, including any outstanding payment obligations.

Upon termination, your right to use the Website and services will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive, including without limitation, intellectual property provisions, warranty disclaimers, indemnification, limitation of liability, and dispute resolution provisions.

13. Third-Party Links and Services

Our Website may contain links to third-party websites, applications, or services ("Third-Party Services") that are not owned or controlled by Seasons Pizza. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We strongly advise you to read the terms and conditions and privacy policies of any Third-Party Services that you visit.

The inclusion of any link to a Third-Party Service does not imply endorsement by Seasons Pizza of that service or any association with its operators. Your access and use of any Third-Party Services is entirely at your own risk and subject to the terms and conditions of those services.

We may use third-party payment processors to facilitate payments on our Website. Your use of these payment processors is subject to their respective terms of service and privacy policies. We are not responsible for the security or privacy practices of third-party payment processors.

14. Privacy Policy

Your use of our Website and services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Our Privacy Policy describes how we collect, use, store, and share information about you when you use our services. By using our Website, you consent to the data practices described in our Privacy Policy.

To the extent that you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), as described in our Privacy Policy. These rights may include the right to know what personal information we collect, the right to delete your personal information, and the right to opt out of the sale of your personal information, among others.

15. Force Majeure

Seasons Pizza shall not be liable for any failure to perform its obligations under these Terms where such failure results from any cause beyond our reasonable control, including but not limited to mechanical, electronic, or communications failure or degradation; strikes, lockouts, or other labor disputes; acts of God, including fire, flood, earthquakes, hurricanes, or extreme weather events; governmental actions, war, terrorism, or civil unrest; pandemics, epidemics, or public health emergencies; supply chain disruptions; or any other event beyond our reasonable control (collectively, "Force Majeure Events").

In the event of a Force Majeure Event, we will notify you as soon as reasonably practicable and take all reasonable steps to minimize the impact of such events on our services. Our obligations under these Terms shall be suspended for the duration of the Force Majeure Event.

16. Changes to Terms of Service

We reserve the right, at our sole discretion, to modify, update, or replace these Terms of Service at any time. When we make changes, we will update the "Last Updated" date at the top of this page. We may also, at our discretion, provide additional notice of material changes, such as by posting a notice on our Website homepage or sending an email to registered users.

Your continued use of the Website or services following the posting of any changes to these Terms constitutes your acceptance of those changes. It is your responsibility to review these Terms periodically for any updates or changes. If you do not agree to the modified Terms, you must discontinue your use of the Website and services.

We will not apply changes to these Terms retroactively to disputes that arose before the effective date of the updated Terms.

17. Severability

If any provision of these Terms of Service is held by a court of competent jurisdiction or arbitrator to be invalid, illegal, unenforceable, or in conflict with applicable law, such provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable, or if modification is not possible, such provision shall be deemed severed from these Terms. The validity, legality, and enforceability of the remaining provisions of these Terms shall not in any way be affected or impaired thereby, and such remaining provisions shall continue in full force and effect.

The failure of Seasons Pizza to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms shall be effective only if in writing and signed by an authorized representative of Seasons Pizza.

18. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices or policies published by us on the Website, constitute the entire agreement between you and Seasons Pizza with respect to your use of the Website and services, and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding such subject matter.

No oral or written information or advice given by us or our representatives shall create a warranty or otherwise expand the scope of these Terms. These Terms may not be amended except as described herein.

19. No Agency Relationship

Nothing in these Terms shall be construed to create a partnership, joint venture, employment relationship, franchise relationship, or agency relationship between you and Seasons Pizza. You do not have any authority to bind Seasons Pizza in any respect whatsoever.

20. Electronic Communications

By using our Website and services, you consent to receiving electronic communications from us, including via email and Website notifications. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. You agree that we may send you communications related to your account, transactions, and our services, as well as promotional communications if you have consented to receive them.

21. Contact Information

If you have any questions, concerns, or comments about these Terms of Service, or if you wish to report a violation of these Terms, please contact us using the information below:

We aim to respond to all inquiries within five (5) business days. For urgent matters, please indicate "URGENT" in the subject line of your email.